MTM Health Travel Trainers Visit Apple
RTA Chicago Travel Training team sat down with an Apple Genius at a local Apple store to learn the ins and outs of accessibility features for iPhones and iPads.
Category: News & Events
Account Management Evolution
We’re regionalizing and restructuring our Account Management team for more collaborative and engaged client relationships. Meet the newest staff members!
Containing Costs for Clients
We’ve cultivated a culture of cost savings in utilizing Level of Need (LON) Assessments, better managing transportation costs, initiating auto-reminder calls, and partnering with clients to help them better manage
Reducing Complaints in 2016: 1 per 1,000 Trips
We’re actively using the data we’re reporting to identify issues and educate stakeholders on member needs. As a result, we’ve seen less complaints despite a large increase in trip volume.
Spotlight: Ronald McDonald House
MTM Health Education, Training and Outreach Coordinator Joyce Witzke serves as the hostess for MetroHealth Medical Center’s beautiful Ronald McDonald Suite in Cleveland each Tuesday afternoon.
MTM Health Florida’s 3rd Annual Breast Cancer Awareness Walk
When Stuart, Florida employees discovered a Martin County member struggling with the financial and emotional burden of breast cancer, they banded together to raise awareness and funds for her cause.
Facility Highlight: DaVita Dialysis, Temple Terrace, Florida
A social worker assigned to a large outpatient dialysis clinic in Tampa recounts her experience working with MTM-contracted ambulance transporters who exhibited compassion and empathy as patients and staff said
Director of Operations and Network Management Messages
We’re looking forward to a bright 2017 with our facilities by our side. Valerie Hines, Area Liaison, has developed best practices for providers to have a successful audit- check out
Notes from Network Management and Training
Find MTM Health Minnesota’s 2017 Quarterly Stakeholder Meetings dates and get details on our training team’s latest award from Training Magazine.
Minnesota Customer Service Center Update
MTM Health Minnesota recently welcomed its newest Customer Service Center Supervisor, Erika Diaz. She has graced our operations with her friendly personality, welcoming smile, and love for penguins.
