We are MTM Health, Idaho’s non-emergency medical transportation (NEMT) broker. We arrange rides for eligible Medicaid members throughout the state. Call us to set up your rides for Medicaid appointments.
We are dedicated to providing high quality transportation. If you are a member, medical facility, or transportation provider seeking more information about NEMT services, select one of the pages in the menu above for details specific to your needs.
Download the MTM Link member app today!
Call us at 1-877-503-1261. You can also use the MTM Link web portal to book your trip at any time. You must schedule your trip at least two business days before your appointment, unless your trip is urgent or you are discharged from a hospital. We schedule rides 24 hours a day, seven days a week.
We want to always provide excellent service. If you have a complaint about the service you received, you may:
We will follow up on all complaints.
If you are a YES Class member and would like the opportunity to file a complaint anonymously with the YES program team, please click here.
Call MTM Health at 1-877-503-1261 if you have waited:
If you, or someone you’re helping, has questions about MTM Health, you have the right to get help and information in your language at no cost. To talk to an interpreter, call 888-561-8747.
Si usted, o alguien a quien usted esté ayudando, tiene preguntas acerca de MTM Health, tiene derecho a obtener ayuda e información en su idioma sin costo alguno. Para hablar con un intérprete, llame al 888-561-8747. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-866-569-1746 (TTY: 7-1-1).
Non-discrimination. The client has a right to receive services in compliance with Title VI of the Civil Rights Act of 1964, 42 U.S.C.A., 2000d, et seq; 504 of the Rehabilitation Act of 1973, 29 U.S.C.A. 794; the Americans with Disabilities Act of 1990, 42 U.S.C.A. 12101, et seq; and all amendments to each, and all requirements imposed by the regulations issued pursuant to these Acts, in particular 45 C.F.R. Part 80 (relating to race, color, national origin), 45 C.F.R. Part 84 (relating to handicap), 45 C.F.R. Part 86 (relating to sex), and 45 C.F.R. Part 91 (relating to age). If would like to report a case of suspected discrimination, please fill out the form at www.mtm-inc.net/contact.
