MTM’s Mobile Integrated Health Solutions Support a Struggling Mother
MTM’s Mobile Integrated Health (MIH) solutions are designed to bridge gaps in care for individuals facing challenges accessing healthcare and social services. One powerful example of this impact can be seen in the story of Nicole, a 37-year-old first-time mother living in rural Nebraska.
Navigating a difficult personal situation, Nicole often found herself without a permanent home, alternating between staying in a camper and with friends. Despite her circumstances, she remained focused on the wellbeing of herself and her baby. When Kylie, an MTM Community Health Worker (CHW), first reached out to Nicole, she was determined to provide the support the struggling mother needed.
Early on, Nicole mentioned a desire for information about domestic violence shelters—not out of immediate danger, but as a precaution. Kylie promptly provided the resources, ensuring Nicole had a plan in case her situation worsened. Having that information gave Nicole peace of mind, allowing her to focus on other needs while feeling more secure about her safety.
Throughout their ongoing partnership, Kylie demonstrated a flexible and personalized approach to addressing Nicole’s needs. Kylie ensured Nicole and her baby completed their Health Risk Screening (HRS), were connected to the right resources, and worked persistently to help the family secure critical baby items, such as diapers and wipes.
When a gift card intended to cover these needs was delayed, Kylie took extra steps, reaching out to local organizations to ensure Nicole still had access to essential supplies. Through these efforts, WIC was able to provide Nicole with diapers, preventing any interruption in her baby’s care. She also connected Nicole with a nearby pantry, ensuring that her family had access to nutritious food during challenging times.
MTM’s MIH program not only provided practical support, but also fostered a sense of trust and community. Nicole, grateful for the assistance she received, referred a friend who also benefited from the program.
Nicole’s story is a testament to the life-changing impact of MTM’s MIH solutions. By providing personalized, ongoing support, MIH helps individuals like Nicole navigate difficult situations with confidence, ensuring families have access to the care and resources they need for a healthier future.
