Beyond the Paper Application:

Ready to move beyond your one-size-fits-all eligibility certification model, but lack the budget to build out a full in-person assessment program? Whether your agency has a low-volume Americans with Disabilities Act (ADA) paratransit program that doesn’t necessitate in-person assessments or you’re looking for a way to save valuable funds in today’s post-COVID transit landscape, it’s time to go beyond the paper application and rubber stamp!

The ADA eligibility process may vary from one transit agency to another, but we know you always have one main goal: ensuring only truly eligible passengers are certified to use costly paratransit services. Using technology and innovation, there are more options than ever for your paratransit certification process, including customizable remote certification platforms that provide full management of all eligibility functions:

• No more paper-based processes
• Eliminate internal administrative workload
• Maintain full ADA/HIPAA compliance
• Achieve accurate conditional and unconditional determinations
• Reduce certification and paratransit costs
• Prevent fraud, waste, and abuse

If you missed the live event, great news – the recording is now available! Click play above to watch our expert panelists  discuss how your ADA paratransit program can build a more robust, yet still affordable, approach to eligibility certification that ensures accurate and responsible eligibility determinations–without the cost of an in-person team.