Smiling CSR

West Virginia Saves $3.4 Million with MTM

As the non-emergency medical transportation (NEMT) broker in West Virginia since October 1, 2014, MTM is dedicated to helping more Medicaid members access healthcare while reducing costs for the Department of Health and Human Resources (DHRR). DHHR recently announced that through its contract with MTM, the state has saved more than $3.4 million over the past year while improving service quality and reducing fraud, waste, and abuse. In this time, MTM scheduled 475,000 trips while handling 413,000 calls from West Virginia Medicaid members.

Read the full press release from DHHR.

A Customer Service Representative in MTM's Charleston, West Virginia call center.

A Customer Service Representative in MTM’s Charleston, West Virginia call center.

 

Archives

Start typing and press Enter to search

Shopping Cart
Skip to content